The hotel offers 306 comfortable and well-equipped guestrooms. Room facilities include coffee/tea maker, in-room safe and voice mail. Iron/ironing boards are supplied in the rooms. Other room amenities include minibar. Bathroom amenities include hair dryer. Entertainment: In-room entertainment options at Sheraton Surabaya Hotel and Towers include satellite television service. Housekeeping services and complimentary newspapers are also available.
Dining facilities at Sheraton Surabaya Hotel and Towers include a restaurant. Breakfast is available - a surcharge will apply. There is also room service available. The hotel boasts a 24-hour front desk service. A currency exchange facility is also available. Public areas at Sheraton Surabaya Hotel and Towers are comfortably air-conditioned. Our guests will appreciate the services of a doorman. Other hotel amenities include tennis court(s). Leisure amenities: There is an outdoor swimming pool at the hotel. Guests can also enjoy the following spa/wellness facilities: sauna, steam room. After a long day of business meetings or sightseeing, hotel guests can book a relaxing massage. Other services: babysitting or child care, coffee in lobby, computer rental, concierge services, dry cleaning/laundry service, elevator/lift, express check-in/checkout, medical assistance available, on-site car rental, porter/bellhop, safe-deposit box - front desk, wheelchair accessibility. Business/Internet: Sheraton Surabaya Hotel and Towers features a well-equipped business centre complete with audio-visual equipment and conference/meeting room(s). The following Internet options are available at the hotel: wireless access; high-speed wired access, high-speed wireless access are complimentary; access in public areas is offered for a surcharge.
Sheraton Surabaya Hotel and Towers offers transportation to/from the airport for an additional fee. Guest parking is offered for a surcharge.
Hotel Services and Facilities
DiningEnjoy a meal at one of the hotel's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Buffet breakfasts are available daily for a fee.
- Fitness facilities
- Dry cleaning/laundry service
- Valet parking (surcharge)
- Tennis on site
- Safe-deposit box at front desk
- Breakfast available (surcharge)
- Airport transportation (surcharge)
- 24-hour front desk
- Luggage storage
- Meeting rooms
- Snack bar/deli
- Poolside bar
- Outdoor tennis court
- Express check-in
- Conference center
- Business center
- Concierge services
- Coffee shop or café
- Limo or Town Car service available
- Shopping on site
- Spa services on site
- Computer station
- Steam room
- Wedding services
- Laundry facilities
- Express check-out
- Accessible bathroom
- Free WiFi
- Children's pool
- Conference space
- Outdoor pool
- Spa treatment room(s)
- This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: IDR 193600 per person (approximately)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.Extra-person charges may apply and vary depending on hotel policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
How to bookMaking your reservation in Sheraton Surabaya Hotel and Towers is easy and secure. Simply select your dates of stay and click on the “Check Rates” button to submit the form.
After room types and rates are returned to your screen, you will be able to choose the rate you desire by reading the room information in the center of the screen, then clicking on the "Book Now" button on the right side of the screen. After you have selected your desired room type, you will be taken to a "Complete your booking" form. Then you will need to review the "Details of your stay" and fill in the blanks on the "Guest Details" section. Be sure your name and email address are spelled correctly.
After you fill out all of the needed information, press the "Complete reservation" button. To ensure your security, we use a secure commerce server, which encrypts the credit card number and encodes it into a non-usable form.
Area informationDistances are calculated in a straight line from the property's location to the point of interest or attraction, and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometer.
Tunjungan Plaza - 0.3 km / 0.2 mi
Grahadi - 0.6 km / 0.4 mi
Joko Dolog Statue - 0.6 km / 0.4 mi
BG Junction - 0.7 km / 0.5 mi
Sharp Bamboo Monument - 1 km / 0.6 mi
World Trade Centre - 1.1 km / 0.7 mi
Surabaya Plaza Shopping Mall - 1.2 km / 0.7 mi
Cheng Hoo Mosque - 1.4 km / 0.9 mi
Submarine Monument - 1.4 km / 0.9 mi
Grand City Surabaya - 1.4 km / 0.9 mi
Heroic Monument - 1.7 km / 1 mi
Surabaya Grand Mosque - 1.7 km / 1 mi
Gelora 10 November Stadium - 2.1 km / 1.3 mi
Pasar Atum Mall - 2.1 km / 1.3 mi
ITC Surabaya Mega Grosir - 2.2 km / 1.4 mi
The preferred airport for Sheraton Surabaya Hotel and Towers is Surabaya (SUB-Juanda) - 14.4 km / 8.9 mi.